Banner image for WOS, showing two water taxi boats in Rotterdam.

Water Mobility Solutions

Modular System Components

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Fully customizable systems

Watertaxi Operations System

Software for a succesful watertaxi business

Our water mobility operations systems are built from modular building blocks, supporting both on-demand and scheduled services with flexibility and efficiency. We can completely customize these system to meet the specific needs of your water mobility business, ensuring it delivers maximum value to your operations.

A crew member uses the Watertaxi Operations System planboard software in Rotterdam

Planning Algorithms

Our planning algorithms optimize fleet and operations in real time by matching supply and demand as efficiently as possible. This reduces passenger waiting times, minimizes the number of boats required, lowers fuel consumption, and maximizes overall profitability.

Operators remain fully in control through the planning board, where all trips, routes, and resources can be viewed and adjusted when desired. The system seamlessly integrates scheduled ferries, on-demand services, taxi rides, cruise trips, skipper breaks, and handovers into one coherent plan.

The automation reliably handles complex and time-critical requests, ensuring stable and efficient operations even during peak demand.

Phone screen showing the Flying Fish Watertaxi app departure and destination feature

Choose  stops

select departure and destination
Phone screen showing the Flying Fish Watertaxi app find trips feature

Find trips

with available water taxis and ferries
Phone screen showing the Flying Fish Watertaxi app payment feature

Pay in the app

by credit card or any other payment method
Phone screen showing the Flying Fish Watertaxi app booking management feature

check booking

View and manage your bookings
Phone screen showing the Flying Fish Watertaxi app ferry line tickets feature

or take a ferry line

buy tickets in the app

Passenger App

The Passenger App delivers a complete and streamlined travel experience for your customers. Used by hundreds of thousands of travelers each year in Rotterdam and rated 4 out of 5 stars, it forms the core of the trip booking process for passengers.

The app allows passengers to plan their trip, find the best connection, book a watertaxi ride, and pay securely online. Users can manage and modify bookings, view their travel history, access ferry services, and consult real-time service schedules. Clear pickup information and fast boarding ensure a smooth experience from booking to arrival.

The Passenger App is available for Android and Apple.

Skipper App

The Skipper App enables efficient planning and professional boarding directly from a tablet or smartphone. It is intuitive and proven in daily operations, supporting hundreds of trips per week in Rotterdam.

Skippers have a clear real-time overview of upcoming, running, and cancelled trips, including routes, passenger details, and payment status. Trips can be adjusted on board when circumstances change, such as additional passengers or a new destination, and new trips can be created instantly when people join on the spot. The app also supports break planning to keep schedules balanced.

The app removes administrative burden from the skipper and ensures consistent operations, independent of individual working methods. Through a secure and reliable cloud connection, all data is kept synchronized with the central planning system.

Operator Suite

The Operator Suite is easy to use while providing all the tools you need to run and grow your water mobility business. Everything is managed from one clear, intuitive platform designed for daily operations.

The system helps maximize profitability by reducing empty seats and optimizing fleet utilization. Flexible configuration options allow the platform to be setup precisely for your type of service, routes, pricing model, and business structure.

Automation handles bookings, boat allocation, invoicing, and reporting, saving you significant administrative time. Our developers actively support and fine-tune the automation to ensure reliable performance tailored to your operation.

Business Reporting

Our water mobility operations systems help you improve performance with clear, real-time insights. Every booking, boat movement, and planning action is recorded and translated into simple, visual reports.

The system has proven to increase occupancy, improve punctuality, and strengthen financial control. It helps you find the right balance between service level and profitability.

Reports are intuitive, shown in clear graphs, and fully customizable by period and metric. With real-time data, you can monitor performance continuously and make informed decisions with immediate impact.

Picture of the Flying Fish water mobility system boat payment terminal

Boat Payment terminal

To pay with credit card or debit card
Picture of the Flying Fish water mobility system fare collection system

Fare collection system

Check in using QR-tickets or RFID cards
iPad showing the Flying Fish logo

Skipper Tablet

To view and manage trips and planning on board
Render of an exploded view of the Flying Fish water mobility systems tracking databox

tracking Databox

Used for our planning algorithms

Hardware

Our water mobility operations systems come with fully integrated onboard hardware to ensure reliable, professional service on any boat:

· Payment terminals – Secure onboard card payments (online & contactless).

· QR scanner –Instantly apply vouchers, discounts, or special offers.

· NFC reader –Fast check-in and check-out with membership, student, or transit cards.

· Tablets & displays – Manage trips, monitor ride status, and view planning in real time.

· Tracking data box – Live monitoring of boat location, speed, operational status, and system health.

·  Industrial internet router – Securely connects all onboard systems to your dedicated cloud environment.

Cloud-Based Databases

All operational data, including boats, customers, trips, and jetties, is securely stored in your dedicated cloud environment. Our structured databases link trips to routes, orders, payments, skippers, boats, time slots, and payment status, ensuring full traceability and operational transparency.

The system is built for reliability, scalability, and data integrity, supporting real-time operations and long-term reporting. All data storage and processing comply with EU privacy and data protection regulations and GDPR standards.

Discover our modular water mobility systems

Ready to streamline your water mobility business with our our modular software solutions? Contact us now to see how we can help you.

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